BrandForce 5 Privacy Policy
This Privacy Policy describes how BrandForce 5 (“us” or “we”) handle information we learn about you (“you” or “User”) from our Site. It describes the types of information we collect and explains what we do with that information. If you have questions about this policy or wish to contact us, we can be reached via e-mail at michael@brandforce5.com. By using this Site, you signify your acceptance of this Privacy Policy.
User is aware that the use of the internet can never be 100% secure and that there are certain inherent risks for the protection of personal data. BrandForce 5 shall exercise reasonable diligence to protect personal data but it cannot guarantee or warrant that data provided by the User to BrandForce 5 is safe and protected from unauthorized third party access and no liability is accepted in this respect.
Information We Collect
You may provide information through optional and voluntary submissions. These voluntary submissions include, but are not limited to, information necessary to create an account with the Site, purchase licenses through the Site, provide information on our Site to contact us to get further information about BrandForce 5, our services, and/or other information, and/or post comments/questions either through the community forum or via e-mail. If you have purchased our products or services through a reseller or other third party, we may also receive information about you from that third party.
When registering or using the Site, certain personal data may be collected and processed in accordance with established European standards of data protection. Collected personal data includes or may include in the future, name and address, age, gender, profession, education, hobbies and preferences and IP address. You can refuse to supply personally identification information. However, provision of your information is necessary for us to be able to perform our services and operate our Site. If you do not provide such necessary information, or if you delete or remove it, we may not be able to perform services for you and you may not be able to access or use certain elements of the Site.
User acknowledges and agrees that BrandForce 5, by way of setting cookies, may collect data on usage of the Site and/or related services by User such as IP address, duration of a session and page views on the BrandForce 5 website. Such data is not necessarily retained, neither is it necessarily retained within the country in which the individual member resides. User may at all times erase cookies from their computer by using the respective functions of the browser. User acknowledges and accepts that the removal of cookies may have an impact on the performance of the services. Notwithstanding the disabling of the cookies, users’ may remain traceable through use of their individual membership details (such as username and password).
How we Use Collected Information
We collect and use our Users’ information for the following purposes:
To improve customer service – Information you provide helps us respond to customer service requests and support needs more efficiently.
To research our services – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site and to evaluate the effectiveness of the Site and our marketing and business efforts.
To improve our Site – We use User information and feedback and share it with select third parties to improve our products and services.
To send Users information they agreed to receive about topics we think will be of interest to them – We use User information and share it with select third parties on an ongoing basis to share details, news, and marketing information about our services and the services of select third parties.
To send periodic emails – We may use your email address to send you information and updates or to respond to your inquiries, questions, and/or other requests.
We may also disclose any collected information, including personally identifiable information, if: (1) the disclosure is necessary or useful to our provision of services; (2) we believe in good faith that disclosure is necessary to protect our rights, interests, or property; (3) we are acting in good faith to protect your safety or the safety of others, to investigate fraud, or to respond to a government request; (4) we believe in good faith the disclosure is required by law, such as to comply with a subpoena, search warrant, court order, or similar legal or administrative process; and (5) a third party purchases or otherwise acquires us or the Site, in which case your information will likely be among the assets transferred.
We reserve the right to store your information for the amount of time we reasonably determine to be necessary in order to perform the purposes for which that information was collected or otherwise processed.
Sharing Your Information
In addition to the uses and disclosures described above, we may share information with any reseller from which you purchased our products or services and with third parties for marketing or other purposes. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
Electronic Newsletters
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via the contact information listed below. Please note that even after you unsubscribe from our emails, you may still receive transactional emails from us related to products or services you have purchased.
Changes to This Privacy Policy
We have the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Technical Information
We have adopted appropriate data collection, storage and processing practices and security measures to help protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored in connection with our Site.
Members may at all times request access to the personal data collected and if inaccurate they may request that such collected personal data is corrected, that the collection of personal data is blocked or that the collected personal data is erased, subject to legal provisions or orders from state authorities such as courts requiring BrandForce 5 to store and maintain such personal data at the disposal of the authorities.
BrandForce 5 does not offer its services or promote its Site to, nor does it intentionally collect or retain personal information from, children who are younger than 13 years of age.
Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2013 will receive information regarding 2012 sharing activities).
California Do Not Track Disclosures
We do not collect personally identifiable information about users’ online activities over time and across third-party web sites or online services. For this reason, at this time, the Site does not respond to “do not track” signals. Third parties may collect personally identifiable information through the Site as described in this Privacy Policy.
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note we transfer your information, including Personal Data, to the United States and process it there. Your submission of information to us represents your consent to that transfer. Please note the EU has not adopted an adequacy decision with respect to data transfers to the United States, nor are we a participant in the EU-US Privacy Shield; however, we value your privacy and protect your data using reasonable information security practices.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at michael@brandforce5.com
This document was last updated on May 26, 2022